Water Utility

IMPORTANT NOTICE

PUBLIC COMMENTS ON RATE CASE APPLICATION

August 19, 2020

The Brown Deer Water Utility has filed an application with the Public Service Commission of Wisconsin (PSCW) to increase water rates. A person may testify and comment on in proceeding by following the directions here.

LARGE BUILDING WATER QUALITY

May 22, 2020

The Brown Deer Water Utility is warning people about the danger of stagnant water in buildings that have been closed during the COVID-19 pandemic. Water in plumbing that has been sitting stagnant for weeks could be a breeding ground for bacteria and potential pathogens. As some businesses and buildings are starting to reopen, it’s crucial that people pay attention to their plumbing and make sure the water is safe. View this guide for information on ensuring your buildings water quality is optimized for customers.

EMERGENCY ORDER #11

March 23, 2020

On March 22, 2020, Governor Evers issued Emergency Order #11. This order temporarily suspends certain provisions of administrative code relating to service rules for electric, gas, and public water utilities. Impacts to the Brown Deer Public Utilities are as follows:

      • The Utility will waive late fees for the duration of the emergency
      • Ensure deferred payment agreements are available not only to residential customers but also commercial, multi-family, and industrial customers

If you have signed up for ACH payments and would like to discontinue, please complete the Discontinue ACH Form and email it back to waterclerk@browndeerwi.org.

The Brown Deer Public Utilities are committed to ensuring safe reliable service to all our customers, especially during these trying times. If you have any questions, please call us at (414) 371-3080 or email us at waterclerk@browndeerwi.org.

Customer Service Alerts

2019 Consumer Confidence Report

Click here to view the 2019 Consumer Confidence Report.
Past reports can be found here.

Water Lateral Insurance

Recently residents of Brown Deer were mailed a water lateral insurance letter. The Brown Deer Water Utility is not affiliated with this company and does not endorse these types of requests. These letters may be mailed out quarterly.
Click here to read the official Brown Deer Water Utility statement.
Click here to view samples of the insurance letter and brochure.

Payment Options

Payment MethodInstructions
Pay by MailMail Payment to:
Brown Deer Water Public Utility
4800 W Green Brook Dr
Brown Deer, WI 53223
Pay at Village HallOffice hours: 8:00 a.m. to 4:30 p.m. An after hours tan-colored drop box is located outside the main entrance to Village Hall.
Pay OnlineClick here to pay online.
Pay by PhoneCall: 1-844-435-3982
Direct Debit ACH ProgramYour payment can be automatically deducted from your checking account on the due date - avoid penalties.
Click here for details.*